Cancellations
You may cancel your order anytime before shipment/production begins for a full refund. Once your order has shipped (trackable via Standard Shipping (10-15 Business days) USD $0
Table Rate Shipping (5-10 Business days) USD $0
details), cancellations cannot be processed.
Returns
We accept returns within 14 days of delivery. To qualify:
✓ Item must be unused, in original condition
✓ Original packaging and proof of purchase required
✓ $39.99 orders: Return shipping costs covered by customer
✓ No restocking fees - guaranteed
Refund Process
We inspect returned items upon receipt
Approval notification sent via [email protected]
Refund issued to original payment method within 5-7 business days
Missing Refunds?
If refund doesn't appear:
Check with your bank (processing may take 3-5 days)
Contact your payment provider
Still unresolved? Reach our support team:
📧 [email protected]
📞 +1 (702) 555 - 7778
📍 2424 Furniture Street, Las Vegas, NV 89101, USA
Important Notes
• Do not return items to manufacturer
• For fastest service, include your order number in all communications
• See www.activeboygear.shop for full terms